Delivery & FAQ

Delivery & FAQ

Everything you need to know before you order, from delivery times and charges to sizing, print care, returns and exchanges.


🚚 Delivery

All our products are printed on demand by our fulfilment partner Qikink and shipped directly to you.

Stage Timeframe
Dispatch from our warehouse Within 2 working days
Delivery across India 5–7 working days, depending on location

You will receive an order tracking link as soon as your order ships. Working days exclude Sundays and public holidays.

Charges: delivery is free on prepaid orders within India. Cash on Delivery is available at no extra charge. Shipping charges are non-refundable.


📐 Sizing & Fit

Our apparel is available in two fits:

  • True-to-size – follows standard Indian sizing. If you are between sizes, size up.
  • Oversized – intentionally roomy. These run 1–2 sizes larger than a true-to-size garment. We recommend ordering your regular size for a relaxed drop-shoulder look, or sizing down if you prefer a slimmer oversized silhouette.

Not sure which size to pick? Check our detailed Size Guide before ordering. When in doubt, measure a favourite t-shirt and compare.


🎨 DTG Print Quality & Washing Care

All prints are produced using Direct-to-Garment (DTG) printing, a process that inkjet-prints the design directly onto the fabric for sharp detail and vibrant colour.

To keep your print looking great for longer:

  • Turn the garment inside out before washing.
  • Wash in cold water (30°C or below) on a gentle cycle.
  • Use a mild detergent and avoid bleach or fabric softeners.
  • Do not tumble dry. Air-dry in the shade to prevent fading.
  • If ironing is needed, iron on the reverse side only, never directly on the print.

DTG prints may fade slightly over many washes. Following the care instructions above will significantly extend the life of your print.


↩️ Returns, Exchanges & Refunds

  • Request a return or a size exchange within 5 days of delivery. Products must be unused, unworn and have the original tags intact.
  • Size exchange is subject to availability. After choosing to exchange, you can pick your new product on the website straight away. A ₹149 charge applies if you wish to return an exchanged order.
  • For a normal return, return shipping is paid by the customer.
  • For a wrong product or missing item, share the package unboxing video within 24 hours of delivery.
  • Prepaid orders are refunded to the original payment method. COD orders are refunded as store credit, a coupon code or a bank transfer.

Read the full Return, Exchange & Refund Policy.


❓ Common Questions

Do you have retail store locations?

We sell only online, across India and internationally. You can shop anytime at houseofanit.com.

Can I cancel or change my order after placing it?

Yes, within 12 hours of placing your order. After that, production begins and we cannot make changes.

Do you ship internationally?

Yes. We ship to 28 countries, including the United States, United Kingdom, UAE, Canada, Australia and Singapore. The shipping rate is shown at checkout.

What payment methods do you accept?

We accept all major UPI apps, credit and debit cards, net banking and wallets. Cash on Delivery is available on most pincodes at no extra charge.

How do I track my order?

Once your order ships, you receive a tracking link. Use it to follow your delivery in real time.

The product looks different from the photo. What should I do?

Screen colours may vary slightly due to monitor settings. If the item you received has a print error or visible defect, contact us through our Contact page with your order number and the unboxing video, and we will make it right.


Still have a question? Contact us. We're happy to help.